Hot take: The docs are an important part of the product. If you notice that the docs are bad, the product is bad.
Docs are hard and thankless, but ¯\_(ツ)_/¯ them's the breaks.
Docs are hard and thankless, but ¯\_(ツ)_/¯ them's the breaks.
Other things that I pay attention to are built-in integrations with other tools, the ability to import and export data, familiarity to users, similarity to existing tools, tutorials that leave users confident, and documentation with examples of use cases are all similar factors.
How shit the product is for Wordpress is a matter of debate, but the documentation and ecosystem around it is robust enough to make it fairly easy to hack and use/abuse to do what you want it to.
This right here is so correct! Given the option of 2 (or more) products/services, in my mind, the one with the best documentaiton wins...because it usually means it is the option that is more easy to implement...or at least i can research how to make it the esier option to implement, etc. Good docs for the win!