I’m not sure what people expect from anything associated with Microsoft. After literally many decades now of horrible Microsoft products and services that never ever reach the threshold (excel possibly being the lone exception), why would anyone expect anything other than abysmal things from Microsoft. It’s what happens when you let a robber Baron type corporation seize monopolistic control and there is effectively not real pressure to compete and get their things in order because there is a cultural assumption based on corruption/lobbying and the monopolistic lock-in will resolve any slight challenges.

I don’t mean to solely focus on Microsoft, but they are the dominant example in their domain and the biggest example in tech.

As a society it should have never been allowed to even be possible that things like the government, including public schools, become so captured by Microsoft’s disastrous ecosystem. People give Apple some justified flak for lock-in issues, but at least there it feels more like Apple trying to keep the horrors of especially Microsoft and Google at bay … formal dress required for entry.