Why was this downvoted?
Edit: oh, someone else did go to the trouble to quote the problematic part of the parents link, but they, too, where downvoted.
Known as sensitivity readers, or sometimes authenticity readers, consultants like Sally are a growing part of publishing, hired to correct the pre-publication missteps of authors who don't share the same traits—or "lived experience," to use a favored buzzword—as their characters.