Amazon employees express dismay, anger about sudden return-to-office policy
cnbc.com
cnbc.com
It was clear from tech survey (company-wide very long survey on all topics) that devs did not want to be in the office. Yet there was an email from leadership that said "We know you all can't wait to be back in the office". This bizarre dichotomy where we know they know we don't want this, but they're saying we do want this.
The stock was reaching new heights every day; things were going great; the was no reason to change back at all. Amazon senior leadership were taking their culture of data-driven-everything and ignoring it because they like it better that way.
Meanwhile the were lots of employers who had "full remote" in the job listings. So I started applying to them and never looked back.
Instead of spending 50 minutes getting to the office this morning, I spent that time playing with my daughter. I'm not giving this up.
Your work-from-home team had nothing to do with either of those two massive tailwinds.
No?
All I'm saying is that the company was operating just fine despite everyone being remote. There wasn't a financial reason to do it, and probably lots of good financial reasons not to (sell the offices, reduce overhead that way).
Like, what if we could do all this over the internet?
If the stock goes down, you will blame remote work.
Why is the real reason for this? It's not clear to me from reading the articles.
There is one mention about how innovation happens more often when people are in the office. I very much doubt that, specifically because if it were so, they would mention numbers/data that this is based on.
I personally work from home 2-3days/week. When I have a good idea I just write it down in our wiki, mention it in slack, maybe grab the phone or just wait until the next meeting to explain it. The best ideas typically need some back and forth, some thinking time, a discussion here or there etc. until they really start to materialize.
Same reason why every study of open offices show that they're bad for productivity but managers and executives can't stop building them.
The managers have an emotional need for it, the data doesn't matter.
Regardless, I don't think that such generalizations are particularly useful. I have been given multiple different descriptions of what it's like to work there, wlb and so on, and it seems to depend entirely on the org.
They really thought companies were going to move heaven and earth just to make their personal comfort and convenience a priority.
It’s like blowing a head gasket in a race car. You don’t want to but it does happen.
https://www.nytimes.com/2015/08/16/technology/inside-amazon-...
>"Bo Olson was one of them. He lasted less than two years in a book marketing role and said that his enduring image was watching people weep in the office, a sight other workers described as well. 'You walk out of a conference room and you’ll see a grown man covering his face,' he said. 'Nearly every person I worked with, I saw cry at their desk.'"
Nothing can bring an ego down to earth faster than to realize that of the 400k workers out there looking for work…more than half have better resumes, better interviewing skills, and a better chance to secure the jobs than you do.
assume you are unhappy with this situation and you decide to f off. who is more likely to find a new job (especially in this economy) ? top performers or low performers?
as a company this virtually guarantees that most resignations will come from top performers. I give it 2-3 weeks before they walk this back and/or maybe go to 1-2 days per week.
One worker said they’d recently leased a car with an annual limit of 16,000 miles assuming remote work was still an option; if they’re required to come into the office at least three days a week, they’ll exceed that limit.
Others took the company’s previous flexible work stance as an opportunity to move outside major cities to find more affordable housing and are now concerned about their commute."
Boy these employees are about to get what looks like a very expensive lesson in expectation / risk management.
Is that really the takeaway, here?
Nice Union. A match made in hell.
Note, such companies do count what country you live in. You will make different amounts in US, India, Germany, and Mexico. For legal reasons people who live in a different country are not equivalent to each others.
I can‘t deny their expertise and quality of work, and they‘re starting to constantly outbid anyone on work for hire platforms
Edit: you can downvote me all you want, doesn’t make it less true.
They'll get someone to do the same thing from Islamabad like Digital Ocean.
Seeing SV people whine about this is quite offensive, and a little bit racist.
Take off your company-man hat, does it make sense to you as a worker?
> Take off your company-man hat, does it make sense to you as a worker?
I don't tend to analyze things along "class struggle" lines. Obviously, as a worker, I would prefer to make as much money and have as good of work conditions as possible, but I don't necessarily think any deviation from that is "unfair".
You’re providing X value, and the company needs to make >X, often by some multiple mX profit so to speak.
My costs are my business, and I shouldn’t be punished for making different life choices.
If remote employees tend to produce a lower multiple, that’s fine. Just provide a salary at the reduced rate. Should be the same everywhere though, imo this is unfair hiring practices
I should add, it’s up to the employee what they’d accept. I had a few awesome job offers from Europe, but they couldn’t even come close on salary. That’s fine, didn’t work out, still respect them as it was the same salary everywhere
I always approach each conversation the same. I won’t interview until we discuss potential salary range. If it’s within a range I’d accept for the work, we interview. The argument I’ve made in negotiations is always similar - if you’re willing to pay X (regardless of location), it should matter more about what I can offer in return. If you’re penny pinching to try and cut that employee cost 10-20% have at it. I know my worth and can provide significant multiples over that. I guarantee I can provide the same level or more productivity as a remote engineer in New York as I do in the rural south.
It can be in certain cases but not in all. I may have to hire someone with a certain clearance for example. Or, we don't have a business subsidy setup globally. Or we have TZ preferences because of communication issues. As a manager I wouldn't want to hire someone half way across the world because my 1-on-1 time with them would always be awful for one of us. So I don't.
You are of course free to set your own market rate. I think it's great you want to discuss salary expectations up front because there's no point in everyone wasting their time. At a smaller company you'll have a better chance of getting sway with it, but keep in mind they tend to pay below market rate anyways.
At a medium to large company they source data which describes for certain roles what market rate is. We know this because companies participate in giving this anonymized data so we can slice it up by region as well. From this we can calculate a "comp ratio" and your salary will gravitate towards 1.0, which is perfect market price for your role in your region. This is how budgets are set. Every region is put into a bucket (premium, average, bargain for example) and priced by that bucket. We can then open a role in "average or below" regions, for example if we don't want to pay extra. We tend to want to offer below 1.0 so we have room for negotiation and also for merit increases.
> I guarantee I can provide the same level or more productivity as a remote engineer in New York as I do in the rural south.
I don't doubt that but it's not really a surplus value theory thing here. If I could get the same person close to me VS far away for the same money then I'd hire the person close to me, which is almost always in a big city and not the rural south.
If they truly don't care then why not hire two equally good people in Warsaw? It's because they do care.
SV employees do not want all remote to be equal. They would very much be on the losing side of that bargain.
And look I'm all for extracting maximum pay from employers, but it's a bit delusional to not realize that it was mostly because they were in silicon valley/the west coast that the pay was so high. Not because they were literally leagues ahead of everyone else. I'm sure there is a much higher concentration of top talent in SV, but the pay was, at least in part still, inherently due to the location.
The weird part is that it is usually highly paid techies that push so hard for fully (out of state, or even international) remote work. A position which to me is completely against our own self-interests, because it takes for granted salaries that surely won't adjust to international competition because they just...won't?
The only way you can make this work is if the people "there" are mostly self directed. that means the management needs to be able to make the right decisions when faced with a question, without calling back to "the main office". If any of the words or similar phrases are uttered it cannot work.
I don't agree with the "most talented". For sure a lot of talented people move to the US as they can make more money but that's a subset of the talented people, a subset that intersects with the ones that are willing to work harder/longer, or with less social benefits, etc. I've worked with a lot of talented individuals that were unwilling to relocate to the US even though they could get much better pay, simply because they were happy enough in their societies and weren't all in chasing only money.
Different people value different things, reducing that to a simple transactional value is rather inhumane.
Because good software engineering is 20% good programming and 80% good communication.
We, as an industry, already tried the offshoring strategy in the mid-2000s and quickly realized the cost savings of salaries were offset by the communication barriers. At least for projects where the quality of the output actually matters. You still see a ton of offshoring for projects where the result doesn't matter so much, like government IT contracts.
If Amazon/Google/etc had any data supporting that you could successfully get devs in Bangalore to code stuff up at $2/hour, they'd be doing it.
Most of the average in Germany being better than India is in Germany there are many opportunities for bad engineers to self select into something not engineering. However the nature of India is bad engineers will persist as engineers because there is nothing else they can move to that is better than being a bad engineer.
If you leave, then of course you should no longer be bribed to work there.
The employer has been paying a premium for having employees local. Now employees are getting upset because they're losing the premium. As if they are some dirty European or Indian. It's actually quite offensive to hear these complaints from US employees.
Where I always ran into trouble was child care.
I had one boss who moved his parents to the US from China to raise his son, often commented that he never raised a finger to raise his child, expected everyone else to do the same. He had no sympathy for child care needs.
My next boss raised two kids in NYC, knew all the hoops you had to jump through, was very accommodating of child care needs and schooling.
Completely different experiences.
SV employees are overpaid. They are being paid to work in SV. Because no sane person would want to live in San Francisco, Menlo Park, Cupertino, or Mountain View.
And the people doing the exact same work in Warsaw, with the exact same skills and performance, are being underpaid.
I have no sympathy for the people on the SV side of this equation.
Ask for more and if you think you are being undervalued look elsewhere.
> Because no sane person would want to live in San Francisco, Menlo Park, Cupertino, or Mountain View.
This sort of (extreme) caricature strikes me as a form of coping, to be honest, and doesn't really reflect well on your mindset. "no sane person", seriously?
I have a hard time following your logic here.
The only way to get a SV salary has been to move to SV, because that's the only place the companies are willing to pay it. They'll want you there so much that they will pay the cost of moving, pay for a relocation consultant, pay for three months of hotel while you look, pay for immigration, visas (visas are not cheap), give an extra lump sum just for "extra costs you'll incur moving".
Yet you think that it's possible for someone in Poland and India to just go "yeah, can I get the cash equivalent of all that, and also the SV salary?".
I agree that remote work logically is remote work. But it's not that SV employees used to be paid "just right" and everyone else was a sucker. SV employees were and are overpaid.
> "no sane person", seriously?
It's hyperbole, sure. But survey after survey shows that even internal transfers within a company (say moving from the Poland office to Bay Area) makes for people who hate where they live, but they do it for the money.
So the company is paying (bribing) people to move to SV against their will. Just like they're paying salary at all for you to do other things you wouldn't otherwise do.
Compare this to finance. People who leave my company generally go to finance, because it pays 50-100% more. But then you work in finance. And if you already make $300k then (empirically) another 50% won't make you think finance is worth it. Some do leave. Just like some do move to SV. But they don't like it.
Clearly the company wants people to live there. Clearly people don't want to. So if you don't do it, why should you be paid to live there?
You are having a hard time because you already have your little thesis in hand regarding “SV salary” and are not listening to what I am saying.
I am saying that you as an engineer are providing quite a lot of value in today’s world and if the collective you are unable to take the necessary measures to negotiate value for value employment agreements with international corporations, it does not invalidate the fact that a competent SWE working in location X (given that X is effectively and practically accessible to employer) is creating a given measure of units of labor and intellectual value that is independent of location X.
I do not agree that SV salaries were excessive. Have you seen lawyer rates? All they do is jaw bone. We are creating the very fabric of tomorrow’s societies. We are creators and builders. What is excessive is the greed of the C Suites. They should be spreading those corporate profits wider, and yes, pay equivalent pay to whoever is pulling their weight.
My take is that this is a cover mass layoff. Amazon is enforcing this now in the hopes that people like these folks resign voluntarily. Another mass layoff would make their share price drop again.
Yeah, could be. They know there will be attrition because of this; the labor market is still really favorable to workers, and there's plenty of remote work.
I remember years ago when Garmin relocated its dev team from San Jose to Overland Park, Kansas -- paid relo! -- and lost a ton of devs in the process. Not many folks in San Jose are going to jump at the chance to move to Kansas, so they mostly ended up hiring locals in Kansas.
And, shockingly!, the software quality in Garmin devices started plummeting soon after. Weird.
Long time Garmin user here
Have not noticed a drop j on n software quality.
What specific metrics would you put forward to back up your assertion?
As the saying goes extraordinary claims require extraordinary evidence.
I'm not in the habit of accepting homework assignments from randos on forums, but:
Garmin bike head units went from rock solid and reliable to deeply sketchy and prone to losing sync, losing rides, and just flaking out around the same time (roughly the evolution from the x00 series of devices to the x10, e.g. 500 to 510, 800 to 810, etc). This was well documented in industry press, and a super common observation to make in the cycling groups I ride with.
Ten years ago, it was nearly a Garmin monoculture on the rides I'd do. One by one, my pals got pissed off about how flaky the devices were getting, and that led to a drastically reduced Garmin footprint.
Now, Wahoo has a demonstrably bigger presence, and Karoo/Hammerhead is creeping in, too. If Garmin had kept their quality up, that wouldn't have happened. GPS tech was theirs to lose.
I commuted 5 days/week with a 12k/yr lease and still had plenty of miles left over. This person will definitely need to move closer to get rid of the lease.
Risk management perhaps, but if your leaderships says it will be up to your manager and your entire org up to L8 (base SDE is L4) is working remotely then it seems like a reasonable assumption.
[1] https://www.cnbc.com/2022/09/07/andy-jassy-says-he-wont-forc...
This also is a very personal thing dependong on living conditions (also on personality type like introvert/extrovert, ADHD etc.). People with kids, small homes etc. will probably enjoy returning to the office.
I valued my office workplace very much as long as we lived in a single-bedroom apartment but started hating going to the office as soon as we moved to a bigger apartment with a separate office room where I have put a big desk, a similarly big monitor (a 4K I use in 100% scale so it does the job of 4 monitors in terms of usable area and even better).
[1] https://www.fastcompany.com/90845555/its-time-to-embrace-the...
[1] https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4068741 [2] https://www.apollotechnical.com/working-from-home-productivi...
With extra effort you can work anyway, but it needs special effort. I know of teams that have team meetings with everyone at their desk, headphones on all called into the same call. Those in the office get annoyed by the weirdness of hearing their neighbor speak and then a moment later hearing the same in their headset, but they have learned to tune that out and only listen to the headset because that is the only way for the one remote person to stay involved.
which is only a problem due to open office plans, which study after study have shown to be bad.
I stopped enjoying "going to the office" when I no longer had my own office: a room with a door and a large window to see the PNW gloom that kept me inside, working.
I don't want a shared office, a cube farm, or an open office, thanks.
I calculate my comfort level in an office with N dogs would decrease at a rate of N*(N-1)
I did it once because my wife and kids were away and I felt bad for my dog alone by herself at home. Neither of us enjoyed it.
I get why employers offer it -- a dog alone for hours by itself sucks. But they'd probably be better off just giving employees discounts on local "Doggy daycare" places.
Anyways now I have two border collies lying on the bed in my (home) office behind me staring at me wondering why I'm not doing something more interesting than shitposting on HN.
Which I guess fits AMZN well enough.
"Should you go to work when you have a cold?"
"Given that coughs and colds are so common, it would be impractical to take time off work with every viral infection," says Dr Daniel Fenton, clinical director at the walk-in GP clinic, London Doctors Clinic.
https://patient.info/news-and-features/too-stick-to-work-com...
Source: Have COVID. Picked it up during a week of working in an Amazon office, funnily enough.
This story is all about how our greed loves to create problems and then we get to complain about the consequences, and get sympathy. On all sides.
Public transportation, malls, festivals, concerts, etc, are always packed. Returning to office won't make a difference.
1. Any org at Amazon is very big. Without seeing others in the office it's extremely difficult to understand what other groups are doing if everyone is fully remote. It doesn't matter if your immediate coworkers are distributed. Remote work is great for much smaller companies where it's easy for them to prevent silos within the company.
2. Three times a week means you still have the flexibility during the week. Many of these people don't realize that fully remote means they can be easily replaced. The in-person requirement gives them some job stability if they are in a region with good opportunities. I see it with startups, so many of them look for cheap engineers elsewhere. Many hire contractors in Europe. If you bring unique skills you'd be fine. But most don't add more value than an engineer in Ukraine with decent English besides a better time zone. Do you think you'll get paid $200K more just because you're in the same time zone? Hell no.