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Prices in Switzerland are ok, to not say cheaper than elsewhere, but support...Unless in warranty, is atrocious. They asked me to send my laptop for "diagnostic" with unknown cost when I requested how to buy the part (out of stock on their website) to replace it.

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Honestly, once it's out of warranty, I buy the part I need on ebay/aliexpress/etc. and fit it myself.

"being able to take it apart and put it back together" covers for a multitude of sins if you're me.

Others may feel differently, and, well, to each their own preferred set of trade-offs :)

By the time it's out of warranty you can afford a fully working parts mule off ebay to leave lying around.

If you trust ebay/aliexpress for battery, good luck. I am lucky enough to have been able to buy what looks a genuine one from a store here as I hope they sourced it from official Lenovo European reseller, which are available only for company (req. Vat number etc)

I've never yet accidentally bought a fake part off ebay (I'm sure I will one day, of course).

Requires a little paying attention to get decent odds, certainly, but it's far from impossible to do so.

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