Assuming you are talking about the librem 5, they have only really just started consistently shipping in the last year and have been clearing the backlog of orders going back to 2017 in roughly the order that they were placed. So based on their last update, your 2019 order almost certainly exists physically exists in a warehouse somewhere waiting for shipping details to be confirmed and then to be sent out.

There's a decent chance they tried to contact you via email to confirm that the shipping address was still good (so they don't mail it to some appt you don't live in anymore). If not they will likely send you an email soon as people w/ 2019 orders started getting their confirmation emails in the last few weeks.

Your best bet if you haven't gotten an email from them is to just contact them, confirm your shipping details, and request an estimate delivery date.

https://puri.sm/posts/where-is-my-librem-5-part-2/