As a person helping my mother from far ahead I understand why.
The hard part is not using the card. It's setting it up: set up the bank application on mobile phone, setting up second factor, looking at notifications when they disappear after a few seconds (older people have slower reflexes).
All the flat UI means that my mother can't tell me the difference between a button and a text.
There's no button to see notifications, she has to use swiping, which is again much harder for older people, as all the timings were optimized for young people with young people reflexes.
Without all this how does she know how much money she has? (with cash she can just count it).