Regarding remote work:
“Of course, as there were before the pandemic, there will still be certain roles (e.g. some of our salespeople, customer support, etc.) and exceptions to these expectations, but that will be a small minority.”
Well, that is not what he writes.
And if it is true, all of the points that Jassy makes suggests that they are doing remote collaboration wrong. For example: holding meetings instead of working together, which is just as possible to do effectively remotely as in person.
Moreover, when I am in the office, and have meetings, I'm still video calling to other people. The _only_ thing being in the office does is mean I lose 4 hours a day driving to and from that office. For no reason at all.
The only communication an office allows - for me - that is impossible remotely, is the kind where one person decides they're more important than their coworkers, or their coworker's work and starts interrupting everyone around them.