Finally something good to come out of the layoffs.
^ This. Twilio and Sendgrid are outright criminal in the way they handle their own fraudulent customers. Twilio makes money on every single one of those bogus communications and does nothing to proactively prevent that fraud because it would impact the bottom line. When your business is based on mostly fraud you need to find a new business.
Considering how many hoops I have to jump through to use their services (under the guise of anti-fraud/spam) I'd love to know how they get away with it
My guess is extra off-the-books money.
I think the scammers plan to get kicked off, they get one good campaign out and then get kicked off. Then show up as a new customer with a new name and new payment info, but upload the same list(s) and start spamming again, over and over in perpetuity.