To be honest you should probably delete this post and just go directly to a lawyer. Naming the company could make things harder for you and your wife if they are able to identify her. Lawyer up or move on.
And of course it has to be some shitty tracking company, completely useless, but it's where all our best minds are working right now.
We score a capitalism trifecta with this post.
whoa there. I hope for all our sakes that's just hyperbole. maybe "it's where all our best paid minds are working right now" but to say that best in a blanket term is working in that field is even a bit pessimistic for my pessimistic views.
I assume it won't be too much of a problem in this case as the case resolves around OP's wife rather than OP himself, but if this stuff does end up in court then any statements that can be traced back to OP may be used against them in court.
In a just world, you can share your experiences and opinions freely. In practice, things like "reputation damage" can lessen the payout or be grounds for a counter lawsuit if the company is scummy enough.
OP is free to say as they wish as long as they don't go into libel/slander territory, but freedom of speech does not guarantee freedom from consequences and words you vent in anger can hurt your case in court.
It's up to OP to weight the importance of sharing their experience and opinions against the possible impact on a theoretical court case, but I've never heard of anyone getting a worse settlement because they didn't share the details before legal consultantion got involved.