Hacker News Reader

Comment by anonyfox | Hacker News Reader

Microsoft has proven skills in building/launching/supporting products, and clear capabilities to cater things into the enterprise/B2B market, including customer support for all levels.

Google lacks all of this, and all their successful products the last decade were from acquisitions or leftovers from the 20% creative time era.

Now Microsoft integrates an already loved tool (that is known to have these flaws!) into their products, and is celebrated to do so.

While google somehow tries to keep the image of technical superiority up, failing to launch something again. Probably some combination of Schadenfreude and/or sincere hope of a new technical era and/or the hope that ultimately the "be evil" company falls down and makes room for innovation instead of trying monopolize the web.

View on HN

> Microsoft has proven skills in building/launching/supporting products, and clear capabilities to cater things into the enterprise/B2B market, including customer support for all levels.

I take offence at this. They tell everyone 6 months before something is launched how good it's going to be, release crap and spend a year fixing it, then it limps along in a bug ridden mess for years while their reps (via partner support / connect) make promises about fixing stuff that will never be kept and then it gets evolved into another product or rebrand or shitcanned or all your cases get disposed of when they change how they're structured internally.

Been working for MS partners and enterprises that use their crap for 25 years. This is the status quo and no one complains too hard because they assume this is right and normal. It's not.

The most crucial part of their release cycle is bundling the bug ridden mess with another successful product so that people are compelled to use it. Why use Slack? Outlook comes with Teams.

Why use slack or zoom, teams does both and costs nothing to the business, users might be a different story, but users don't decide spend, executives do and it's easy for them to understand the money argument which is who microsoft is selling to.

That's only because if they did charge for it, no one would use it.

Having used both Slack and Teams, I don't see how one is substantially better than the other.

Honestly, agreed. The hate I see for teams on here is a little over the top. I just as annoyed with Slack day-to-day as I was with Teams when we were on that.

I use both. I dislike both. Electronic version of shoulder tapping.

I really miss just having O365 and Zoom and getting work done.

microsoft is impossible to dislodge because of the office monopoly.

My past few jobs have all been 100% gsuite, I don’t think Office is the same monopoly it used to be

Yeah we're a Microsoft centred company and we don't even use Office. Everything goes in Google Docs or Confluence .

I never said I like all their products, but you just described how microsoft absolutely nailed the enterprise business here.

> use their crap for 25 years. This is the status quo and no one complains too hard because they assume this is right and normal

isn't that quite an amazing feat? this is what I mean. and tbh there is no sign that it will stop in the near future actually - again the opposite of googles future.

No. Microsoft has proven skills in building enterprise relationships so that CTOs force their companies to use whatever Microsoft builds no matter how crappy.

Reply on news.ycombinator.com