> No. You spend more money when I get you on the phone.
On the phone -> $0, as they're not going to call
Easy self-managed sign up -> $some, as this is what they're willing to do
On the phone -> $0, as they're not going to call
Easy self-managed sign up -> $some, as this is what they're willing to do
there are so many layers for these companies before they can buy anthing above a certain threshold its insane.
data privacy/compliance questions alone make this insanely difficult
Whether or not that makes sense is another matter.