My company forces us to use Google Chat. I would take Teams any day.
I would crawl through broken glass for google chat. Teams is sooooo bad.
I'm in 7 different teams and have over over 15 pinned chats and IM's.
The only delay I see is when comparing desktop app to the mobile app.
Even video chats are bearable and work fine with even background effects turned on.
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Every single experience I have had as a teams user in professional settings, interacting with communities, and being required to use it for interactions with my childrens schools since the 2020 shutdowns has been awful.
The platform is slow, and every time I have to use it, it feels completely obtuse in unique and frustrating ways. After nearly three years of weekly interactions, I regularly am confused by what I am meant to do, or how to resolve errors that occur; it is the single most frustrating online tool I have had to use, largely because the decision to use it is out of my hands.
The absolutely sole saving grace for the tool is that I can now effectively use it with a web browser, instead of the invasive thick client application that I was required to when it was first rolled out.
If my employer required me to use it, I would immediately find another job. It's that bad.
I've used in 3 of my last workplaces. Two exclusively and one in addition to slack. No particular complaints for having internal meetings of any size. I literally do not know what you are talking about and feel like I am missing something.
I have lost track of the number of times we bailed on Teams for even meetings when interacting with teachers or the other organizations I work with (as a volunteer which makes the tooling issues even more frustrating), in favour of another service, or collaborating in a google doc instead.
- Switching between chats caused a big flicker of content loading in. I have no idea why this wasn’t cached but it was annoying. - starting a meeting could sometimes takes 30+ seconds. - I frequently observed and issue where some hidden/invisible window would be opened in the background and keep taking focus every time a used the tab key to cycle through windows. - Delayed and sometimes missed notifications. Why they didn’t use the native system notifications was beyond me. The notifications also did not respect the systems do not disturb window. Sometimes they would appear behind other content and would be missed. - massive resource consumption. Our 1 teams org would frequently be consuming > 3gb of memory on my system. People complain about slack but this is a whole other level.
My biggest complaint is missing notifications when the client is not focused. I can't imagine how a top tech company can create a chat client that doesn't fetch notifications when running in the background.
I’m always baffled by the HN hatred for Teams and the horrible experiences others have had — because I’ve experienced nothing even remotely similar.
- When someone messages a group that you're part of, you get a notification. This makes it hard to distinguish between someone trying to get ahold of you, and the background chatter in a group. Slack just has better defaults here: it'll notify you for DMs, and use a more subtle message count for channel messages (unless someone @'s you).
- When someone calls you on Teams, it's like they're using a telephone from the 1990s. You could be in the middle of another meeting, and your computer will play a ringtone, because SOMEONE IS CALLING, URGENTLY!!! So you have to quickly excuse yourself from the current meeting and pick up the phone (and probably find out that it was nothing urgent anyway). Slack's UI for huddles are a lot better here, and the smooth jazz is just a nice touch :)
- If you set up a "team" within MS Teams, it's supposed to set up a place where people from that team can collaborate. The UI for it is just awful though, and I've never seen teams stay engaged through this. Slack channels are just far more intuitive, and remove a lot of the friction from collaborating with your teammates.
There are more issues, e.g. Teams isn't friendly to my laptop's fan, and it keeps screwing up my bluetooth settings. Although I'm not sure if Apple is actually to blame for those ones.
Our dev team uses Slack for chat, but that's only because we can't connected to the corporate Teams from our dev environment.
It just doesn't do that lol.
I don't use zoom, I use teams. Try again perhaps.
This is wrong, it works 33% of the time.
> I regularly am confused by what I am meant to do, or how to resolve errors that occur;
Just to provide two examples of specific complaints from the parent post.
- ms teams on my windows laptop turns it into a raging heater. While i dont even have my webcam on.
- ms teams is so multi-functional you can do anything with it. Office suite, create polls (that are very laggy). It is so bloated there’s clearly no straightforward UX flows. Buttons all over the place. Desktop UI feels terribly slow.
- typing in chat boxes is laggy as hell.
I’m not alone. My colleagues experience similar issues as me.
It’s so strange that so many people can have completely different experiences with the same software.
Why does it need to have excel implemented into it? Why is the search function still there if it literally doesn't do searching. Why does it take 20 seconds to open a PDF?
Many more issues and questions stand out if you've previously used a platform where none of those are issues.
Maybe it's a team size thing, and Teams just blows monkey chunks when you're one of fifty thousand employees at a company?
I’m baffled as to how so many people here on HN have such horror stories with Teams, while I’ve not experienced nor heard of anything remotely so bad at the companies I’ve worked.
With teams , back when I used it, you could search no problem. What you couldn’t do is go back to a conversation and get the context. I’m not sure how on earth you ship a search feature without the ability to go back to that message In a chat application.
The software is confusing, and at least, in my experience, doesn't have a consistent user experience or do a good job of guiding the user in how to use it.
The way it is used varies significantly between the four main user accounts I interact with (son's secondary school account, daughters primary school account, one non-profit I work with, one business that I work with).
As an alternative, I frequently find myself using Google Drive for document collaboration and sharing, and use Zoom or virtually any other video conferencing software.
Don't get me wrong, I would like it to be better, but I have also had the luxury of spending at least two extended afternoons speaking with product/program managers involved in it during a social event, and they seemed pretty ambivalent to my feedback. It's not a tool designed for users of the software, it's designed for organizational owners to mandate specific policies or behaviours, and for business owners that's fine. I just happened to have spent too much of my career working on empowering and improving user-focused and user-centric tools to care about using those bad tools unless I absolutely have to.
But there are other issues, too. In meetings (about 12 people at a time), the video gets terrible. People randomly getting kicked out of the meetings are a fairly common experience. At least 3 days a week, people have problems joining the meeting.
We tend to budget the first ten minutes of every meeting as disposable time, so that whatever the problem of the day with Teams is can be worked out enough that we can finally get everyone in the meeting.
Agree with this. I started adding clauses to my services contracts requiring that it not be used, to this end. One client moved over to Slack as a result.
There are many hills I'm willing to die on, but the use of Teams isn't one of them. Obviously, since I'm forced to use it at my current position and haven't quit over it.
I do avoid touching it to the greatest degree possible, though.
But all of the product and prioritization decisions are made by product managers who view this as intended behavior and not a bug. And they are used to dismissing programmer concerns on this. Because most users don't care about it.
Just crap.
So here's at least one person who is using teams who complains about it.
The shitty UI/UX is one thing, but some of the behaviors are incredibly frustrating. Here's some examples:
- Sharing a single window makes Teams minimize the window with everyones video camera on it into a small window in the corner of your primary screen. I have a 49" wide screen, I can have that Teams window open (so I can see faces/people) and share a window at full-size for everyone else, STOP minimizing that window.
- That small window sits in the bottom right corner of the primary screen, if you move it elsewhere, click on Teams for chat, and then foreground another app, it re-positions itself in the bottom right corner (thereby obscuring whatever app happens to be sitting there)
- All of my meetings that were created through Outlook/Office 365 as a Teams meeting are labeled "untitled" and there is no way for me or anyone else to change the title of the meeting, its worse if the meeting is on a shared calendar
- Teams notifications are the worst, it'll tell me I have 2 messages, but I open the app and there is nothing, OR it's messages I've already seen
- No easy integration for 3rd party chatbots and the like, which is a HUGE thing we use on Slack
- Teams out of all of the apps (including all the security software corporate loves) uses the most energy and power, and is the primary reason that we all upgraded to M1's as fast as possible because then maybe we'd have a chance to use our laptops without carrying the power brick when in meetings
- Tagging people in messages may or may not notify them...
- Meetings allow you to add people to them, but once the meeting is over they get removed from the chat, even if you've tagged those people in the meeting chat with important information, you have to formally invite people to the meeting with the original meeting invite for them to "stick".
- No way to copy/paste entire chat history/print chat history. I have so many screenshots of meetings/notes I need to keep and or share with others.
Overall Teams is one of the worst products I've used, and I was using "Teams" in the Microsoft Lync on macOS during the Office Communicator days.
The lack of native app is a real killer though, and unlike Slack which has done a LOT to improve how they use Electron/how much energy they use, Teams is the slowest and worst of them.
Took me a while to figure this out, but, and if I understand what's going on and you didn't realize it you're going to smack yourself, but...
Try clicking on that tiny window with everyone's video feed on it. It gets bigger again into a full (and resizable) window with everyone's video feed, while the window you are sharing is still being shared (and outlined in red).
Apologies if I misunderstand or this doens't apply to you (I'm on MacOS), but it literally took me months of being frustrated with that situation before I realized clicking on the tiny window would restore it to a full window, so I figured that might be you too. I forget, maybe it requires a double-click.
1. share monitor to Teams 2. click on the little window to make it big again 3. reposition the video window back to where it was before
It's not clear to me the value of steps 2 and 3...
Yup, until you click away from that window, suddenly its the little window in the corner again and it is no longer available in Mission Control, well the little tiny window is.
So I end up clicking on that little window all the goddamn time just so I can see my co-workers and know who is talking.
I don't want it to minimize at all. And I surely don't want it to sit in the bottom right corner and if I move it, move back there.
Not sure why it's different for me and you, but I'm not shocked, the software is definitely a mess.
But I somehow don't have the particular problem you are having... anymore.
If a window is placed over top of the Teams window with all the floating faces, it minimizes itself into that small window...
Burn it with fire.
Salt the ground on which it stood.
Have they changed the thing where you only see a circle with people's initials during meetings and you have to click on them to see their actual names?
Edit: note that zoom has some equally-baffling and irritating design choices, but at least it performs well and doesn't try to do nearly as much, so the list of things I hate about it stays small. It's also damning that the list of things I hate about it hasn't changed in the three years I've been using it heavily, but at this point I'm grudgingly comfortable with its "quirks."
Honestly, I'll take a program with a bunch of consistent downsides over one that has fewer downsides but comes up with new ones in each version.
Nope.
In fact, if you really want to beat zoom, show me a nice compact list of people in the meeting, with their names, with a sound meter, with their mute status, sorted by who spoke most recently. Make this something I can see in my main meeting window, for a fairly large number of people (let's say at least 25) without paging through them. Let it go to multiple columns if necessary and I give it space. Do NOT do the zoom thing and make them all get really big so I can still only see 8.
I've seen it used with great success at smaller, non-technical companies though.
Most of the time people's dislike is based on past bad experiences. If you think that those experiences may be out of date, indicate what has improved. If you like one product better than another, say why.
Personally I have 25 years of bad experiences with Microsoft products breaking quoted code through inserting smart quotes, long dashes, and the like. It is beyond absurd to me that Teams tries to be a collaboration tool for teams which include programmers, and STILL gets this wrong. Other tools like Slack don't make this mistake. And decades of Microsoft's continuing this behavior makes me doubt that they will ever see this as something to change. They are too wedded to trying to be clever about formatting.
For video or text chat or both? Meet + Slack is my preferred solution. IMO Google Meet is the easiest to use video meeting software. Click link and the person is dropped in the meeting. Slack is the best text chat.
Zoom is fine.
Teams is a dumpster fire on my mac. I have a couple external meetings that are Teams and I have to remember start trying to get on 5-10 minutes early. Otherwise I won't have time to force quit the client or restart my browser to make Teams work.
To keep things simple, I would like to use Teams for both.
I do not recall any issues on using Teams on Windows. On Mac neither, but most of my work is done on Windows, so even I am a Mac user I do not have that much experience of using Teams on Mac.
Edit. Even at the moment I am forced to use Google products at work for communication, I can't say that I have had any "issues" with those products either. I think the dislike/like is mostly about feeling. Maybe at some point in my working life I got used to Teams and that stuck?
I used Teams on Windows for work last year and the performance was horrible on a relatively beefy workstation machine, getting into a call or loading a chat would have a visible lag or delay.
But using it on my personal Mac it was a fairly okay experience, just a run of the mill app I would say.
Perhaps the difference is O365 (Enterprise) Teams versus Teams for Life (Personal)?
Zoom has issues as well but I don't regularly get to use better services than Zoom.
Compared to any other Message software it is the worst.
I would rather use Discord then Teams.
What are the shortcomings of Google Chat over Teams?
You see, MS has completely messed up the login for Teams. I have like 3 different MS accounts (Azure, Office365, etc). Some of my coworkers have many more than that, due to identities they use for contracts. I've tried Chrome, Edge, Firefox, etc. I've tried incognito windows. Sometimes it just doesn't work.
Never had a single problem with Zoom or Meet, other than the default audio devices not being selected. That's easily fixed.
This is my single biggest complaint.
Teams with your small group of people on the same Microsoft365 account? Decent, it works, whatever.
Try to invite someone outside your group to chat, even if you give licenses away like candy? Hell. Absolute hell. End up giving up and make an actual account on your tenant? They can't easily switch between them, and it's hell to ever figure out why.
Completely unusable. They could have made the email of chat and fucked it up.
It isn’t amazing — but has been relatively reliable for me. The app takes up too much memory, but Slack video calls have had a lot of issues also (although Huddles has improved things a lot).
My contention with using teams would be for team text chat. No thank you, it is terrible. I’d rather use Slack or really any alternative.
When these forced teams migrations happen, what I’ve seen most people do is some core subset of the dev team has an unofficial Discord, free Slack, or Telegram channel that they use for chat instead.
I do use Teams when a vender uses it, and it's just so so bad.
But they didn't reverse the other tab, so depending on context you may need to scroll up or down. What a crappy UX which still occasionally catches me out.
Teams also wants you to create a "team" for a group chat, but this also creates a sharepoint site and other pointless tabs for documents to go in. Now you have probably just lost discoverability of requirements.
I've used Google chat and it was a pretty rubbish chat. However Teams is not just bad software, it's user hostile.
I can add a code snippet but that thing is bloody awful. What's with the huge title over the snippet and truncating the text to a few lines even if it's only 2 lines longer? Gah.
Also, separating "chats" and "teams" into two places in the UI? Why? It's confusing. I occasionally click on the teams section and see a bunch of unread messages they I did't get notifications for.
I think. Because notifications are garbage. I'll be told that there's a message in a chat. Now I have to click on it and pray that it brings me to the right place. With slack the notification used to contain the sender and part of the message. Half the time I could eyeball the notification and get 100% of that i need without context switching.
Edit: my team is insisting on slack. We're ditching teams as a chat tool. Might keep it for video stuff but that depends how slack video conferencing works. (Used to use Zoom and Slack before)
Why in hell would I think of adding unwanted whitespace after the backticks? Anyways, that's the fix.
Discord
Slack
Mattermost
<chasm>
IRC
Email
<chasm>
Hangouts
Teams
<chasm>
Linq / Skype For Work
Teams so fundamentally misses what the point of a good office/team oriented chat looks like that it’s worse than useless. They would be better off just splitting off the video calls (which are pretty good but drop the annoying corner thing) and just starting over with a Slack clone.I would only pick Teams over Webex and Skype.
Is the entire thing written by a team who don't care/don't know any better/can't do any better?