https://techcrunch.com/2022/09/14/twilio-lays-off-11-of-its-...
https://techcrunch.com/2022/09/14/twilio-lays-off-11-of-its-...
This cut now sounds very deep indeed. It seems not at all the same as trimming against "overhiring" nor about mispredictions of growth, but instead perhaps a more fundamental concern about the health of the company.
Although Twilio has never turned a profit, they've cornered the "SMS via API" market and could theoretically start to turn one at any point.
This is not true, except for first-time builders and those who do not send a lot of SMS. Twilio is a great on-ramp to the world of SMS via API, but at scale considerations beyond developer UX can become more important.
11% => 17% => ???
What did they miss in the first round such that the 2nd round needed to cut even deeper?
If they had done all these cuts up front, the effective rate would have been ~27%.