As a Medium user… I look more positively on the comment from the CEO. He described high-level strategy that has influenced the decisions made which created the pain points described by users in that thread. A minutiae obsessive leader doesn’t create a good long-lasting company: we have to give the CEO time to drive the company in a positive direction based on a strategy.
I didn't read through all of the comments in that post (not a heavy medium user myself), but agree that the response from the CEO seemed highly myopic.
Exactly. They strive for revenue, not UX.
Half the comments in that thread only got as far as: