> ‘As bad as it gets without body bags.’
> Why the Austin airport situation was so dangerous.
Because the planes almost collided. But the author wants to say more than that. The article covers the “how” things went wrong by analyzing the transcript. The write-up doesn’t answer the key ”why” question —- why are existing procedures and training not suitable?
Safety-critical systems (including procedures and protocols) must be designed to account for wide human variation, including mistakes and miscommunications. Let’s not waste our time pointing fingers at one person.