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The Innovator's Dilemma.

Presumably, Google didn't want to cannibalize their cash cow (Google search) because they don't know if LLM chatbots can be monetized as effectively.

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Something that I always admired about Apple (at least in the past) was that they were willing to make old stuff obsolete even when it was wildly successful. iPhone killing iPod is a great example of this.

They were already under competitive pressure. I bought a candy bar Sony phone with built-in MP3 player app before the iPhone.

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