Tell HN: Wyze maint. Many svcs impacted incl. “Unlocking Wyze Lock with the app”
Hey friends,
The Wyze app and Wyze websites will be down for scheduled maintenance on February 8th at 12:00 AM PT. The process is expected to be completed by 2:00 AM PT.
## Scope of Impact
- Users will not be able to log in, sign up for accounts, or use the app. - The following sites will go into maintenance mode at the same time: - wyze.com - forum.wyze.com - view.wyze.com - services.wyze.com
### Wyze Cams - Event Videos will not be uploaded to the cloud during this time. - Notifications from during that time will not be sent.
### Wyze Sense - Rules that would be triggered by Wyze Sense in the maintenance window will not work.
### Wyze Services - Cam Plus: - Event Videos will not be uploaded to the cloud. - AI tags will not be generated. - Notifications from that time will not be sent. - Cam Protect: - Event Videos will not be uploaded to the cloud. - AI tags like Person Detection will not be generated. - Notifications from that time will not be sent. - Arming and disarming the system will not work. - Alarms will not trigger the siren on the Wyze Cam. - Noonlight will not be contacted. - Wyze Home Monitoring: - Event Videos will not be uploaded to the cloud. - AI tags will not be generated. - Notifications from that time will not be sent. - Arming and disarming through the app will not work. - The physical Wyze Sense Keypad will still be able to cancel alarms and arm/disarm your system. - Alarms that occur during the maintenance window will trigger the Wyze Sense Hub siren. - Noonlight will not be contacted. - Wyze Lock and Wyze Lock Bolt: - Keypads will still work without the cloud service. - The fingerprint scanner will still work without the cloud service. - Unlocking with the app and auto-unlock WILL NOT function during the maintenance window. - Wyze Thermostat: - The thermostat itself can work without internet but heating/cooling usage data and HVAC filter life data will be lost. - Geofencing may not work. - Wyze Mesh Router: - The router will continue to function. - Some setting changes will be unavailable.
Thank you for your attention!
- Your friends at Wyze