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Comment by tgtweak | Hacker News Reader

Putting my recommendation in for vultr - have used them for many years and have had very good results off of a cheap vps. Also trivial to migrate and upgrade hosts on the fly.

Someone had a site set up to measure VPS providers by running a suite of tests every hour and collecting the results by hosting provider. Was surprising to see transient performance degradations, downtimes and stark differences in performance for "2 vcpu 1gb ram" depending on the hardware underneath and level of overprovisioning.

Edit: the aptly named https://www.vpsbenchmarks.com/screener

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I used Johnscompanies, Linode, DigitalOcean, then Vultr. Vultr shocked me by how poor their customer service was, after 3 days of downtime, multiple claims of fixing the issue soon, and not bothering to notify me when it finally was fixed. I didn't experience that at any of my previous hosts.

Yeah the CS isn't excellent but it is mostly for self-supported workloads.

Like OVH - if you need support for anything beyond provisioning/troubleshooting things outside of the VM, it's not the best choice.

If you compare it with ec2 support costs + vm costs... it's difficult to have it all.

Digital Ocean does a good job of support too, but I'd rather not need support (with most tooling self-serve) than have support but have issues. I've had VMs at vultr running for 3+ years with very few issues (one host migration which they did "live" for me and notified me a few days in advance). I've had more issues with degraded instances in ec2 that require a ticket sent to ec2 support and 3-days wait for them to assign it to a new host.

Johncompanies

http://www.johncompanies.com/

It's been so long I forgot. Formed by former LoD from what I remember.

https://www.ssllabs.com/ssltest/analyze.html?d=johncompanies...

Hmm...

Hmmm……I’m surprised.

> Vultr shocked me by how poor their customer service was

I'll counter that. I found that their customer service was acceptable as far as I could tell. I ran an OpenBSD bare metal server on them for quite a while.

Were they great? No. But I have also found that the big guys aren't that great either. Sure, the big buys hit a lot more problems so it's likely your issue is resolved because somebody big paying lots of money also just had that problem.

However, if your problem is semi-unique and some large customer isn't also having it, you are completely SOL with the big providers. They will never fix your issue.

I dislike Vultr based on their deceptive marketing around the very cheap 2.5 and 3.5$ instances they (used to?) list on their website. Usually those are only available in one or two sites, with no way of checking before creating an account and loading up the minimum amount (10$ when I tried).

They did give me my money back when I asked.

https://github.com/joedicastro/vps-comparison/issues/27

Derek Sivers was recently on the Remote Ruby podcast, and he also had good things to say about Vultr.

Do they still disallow you to run your own kernel? (I guess I'm confusing them with scaleway...)

You can upload a custom ISO and run it - as long as your OS supports virtio and the defacto virtual newtork cards it should be fine. I recall running a windows vm from an iso that was uploaded.

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