Side note - what’s so funny about the current buzz around ChatGPT is that everyone is forgetting that tons of companies were funded to create chat AI interfaces backed in 2014-2016 and all of them went nowhere! A lot of it was kicked off by Zuck announcing that FB Messenger would be the future of e-commerce which threw fuel on the fire. But I digress. https://techcrunch.com/2016/04/12/agents-on-messenger/amp/
The company raised huge money, like $100 million in a few quick rounds, despite no revenue and few users. The product launched, no one liked it, then everyone just fucked around all day for like 5 years until it was acquired for no money. I left after 12 months because it was a joke despite “big names in AI” working there and a semi-famous co-founder.
What became very obvious was that an imperfect chat robot was a terrible way to book something as essential as flights and hotels. Eventually it became a self-automated flow where the chat bot was basically a flow chart, and then eventually that was abandoned and it became a clone of all the travel booking websites and apps.
I would be very, very leery of AI right now - I lived this story before and you’d be amazed at how efficient a few button clicks are vs. trying to explain exactly what you want to a robot. Finding paying customers is an open question even for the biggest names. AI seems more like a feature than a product to me, but time will tell I suppose.