Yep. Employees and customers. Neglect any of them bad things happen.

Depending on your business you may have stable customers who just keep going. You can’t neglect these forever, but compared to employees it may be of lesser priority short-term.

If you neglect employees on the other hand, even short-term, bad things will happen short-term or long term. Employees remember when they were neglected and loyalties are hard to build.