PayPal to lay off 7% of its workforce, about 2,000 employees
reuters.com
reuters.com
Why do it need so many people?
Plus all the KYC, support, fraud, and infrastructure to support all those roles.
You wouldn't know it based on how terrible their support is, but that 28k number doesn't shock me.
PayPal is a bank in the EU and has a banking licence from Luxembourg's CSSF.
My opinion is that all the above have strong CEOs who aren't reactive.