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I would say pin lock on the device would render such an attack very unlikely until I read he claimed the device was pin locked?

Maybe it was simple to guess , or something else going on?

I should congratulate the thieves on accessing his Barclays account though. I was a customer of Barclays for many years but simply got fed up of constant technical errors preventing me from accessing my own funds.

I guess they got double lucky in this regard?

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From the article, it suggests that the thieves “shoulder surf” the victims until they see them type in their device pin, then after pickpocketing either use that same pin for the app, or search through notes for sensitive passwords and the like.

> I should congratulate the thieves on accessing his Barclays account though. I was a customer of Barclays for many years but simply got fed up of constant technical errors preventing me from accessing my own funds.

This is certainly one way to keep your money safe! Bravo, Barclays

It's a matter of perpsective. When you are a user you take note of the times it didn't work. When you are a thief, you only need it to work once ;)

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