Speech recognition for Asterisk PBX

zaf.github.com

34 points·jenhsun··6 comments

I wonder what Google thinks about this. Seeing as they discontinued their text translation API because of 3rd party abuse, I wonder if this would suffer the same fate if it gets popular.

I'm not too sure they'd like it. In this post: http://chrome.blogspot.com/2011/03/talking-to-your-computer-..., the big G clearly states their speech recognition is beta. I've also seen on Stack Overflow responses from Google employees insisting the API shouldn't be used for commercial applications.

Best recommendation is to use Nuance's HTTP Api http://dragonmobile.nuancemobiledeveloper.com/public/index.p...

It's not free, but it's at least it's guaranteed for commercial use.

I don't work for Nuance, but my startup uses their products now - and the accuracy and speed are great. The documentation is pretty horrible, so feel free to reach out w/any questions on the program/usage/etc.

What are the regulations in the US about using such a service? The recording could be seen as wiretapping. Do you have to play a disclaimer on the call before you can use such a service? It sounds great and I'd love to use it but I'd be wary of the possible legal repercussions

I'm not sure how it could be seen as wiretapping - almost all automated systems from banks to the cable service allow you to speak your options in - not that I like this feature as it's frustrating to yell "operator" in to your phone instead of hitting 0.

It's not the act of voice recognition, it's the act of running the call through a 3rd party.

Those disclaimers are very standard. Assume any call you make to a company that isn't answered immediately by a human is being recorded.

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