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Comment by teamskyfi | Hacker News Reader

Can you elaborate on what you'd like to see?

They're saying that your business practice of upfront list pricing should be the norm elsewhere. This series of comments is a critique of other businesses, comparing their 'contact us for pricing info' opacity unfavorably to your transparency.

Not op, but I'm sure, like many people, are saying they would like to see advertised, upfront pricing.

We clearly list our pricing on the app and our website and are the first to do that. On the website we display our pricing. When in the app you constantly see the pricing very clearly...if you desire a 5km2 area you'll see that price, 6km2 you'll see that price, etc etc. The fact that we've created an application that allows infinite variability on size of the image requested with multiple sensor types there is no way to list pricing for every scenario. I'd like to know more about what you'd like to see to make it simpler as we are always striving for perfection.

I think the chain of comments has been saying that they want others to do what you're doing, and complaining about the common practice of hiding costs, rather than any complaint about your pricing.

Got it, thanks IanCal

Yes, correct. I didn't realize you were the main OP. I very much appreciate the upfront pricing and have almost never given a "call for pricing" company a second thought.

I think one thing that was unclear to me was that the first thing you do in the app is select an area, and then you get the price for a new image, but no option to use an existing one (which is what I expected). Instead you have to go to a completely separate menu option to find the existing images.

It’d be nicer if the list of the existing images for an area just showed up in the same options dialog that allows me to choose the options for new images (probably as another choice next to medium or high resolution).

Good feedback, trying to condense all the info is tough but will obviously evolve. Pretty awesome to think this is our worst version and will only get better from here.

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