Cory Doctorow recently coined 'enshittification':
>When switching costs are high, services can be changed in ways that you dislike without losing your business. The higher the switching costs, the more a company can abuse you, because it knows that as bad as they’ve made things for you, you’d have to endure worse if you left.
He wrote it in the context of Twitter/Facebook, but it fits for other 'closed' ecosystems like the Apple ecosystem.