On what page do you see the Authenticator app listed? I suspect it's on the "Two Factor Auth" page. My problem is that I cannot even load that page. I click on "Security" in the menu, and it's when I click on "Two factor auth" to do any 2fa-related task, that's when I'm forced to log in and provide a 2fa code (which I do not have)
- Private Browser Window - Log in using backup code - can change auth app without another login.
Maybe it's because I haven't used a 2FA code on this account in the past year? I typically stay logged out of my Google account and just have the email forwarded to another provider.
I too create a new chrome profile (and restarted my router) to get a different IP. (i.e) clean.
- Does this mean you are able to access emails but not change 2FA?
- If yes, do a take out ASAP.
- May be the backup codes are incorrect?
(Unless the machine learning folks on hn did some programming to prevent it!!!). For every one that complains about Google, I wonder how hn crowd pleasingly accepts pay check in the software industry.
Thanks for the takeout advice.. onto that now!
Oh dear. You're almost certainly off the critical path of integration and end-to-end testing and may have hit a legit bug.
Then, https://myaccount.google.com/signinoptions/two-step-verifica...
There you can see Authenticator app.
(I am doing this on desktop. Not sure about phone)
When I click the second link, I'm forced to reauthenticate. During that reauthentication my only option for 2-factor auth is... a valid 2FA code. Backup codes are not allowed.
I suspect since you originally logged in with a 2FA code (I'm guessing), your session is marked as "recently two factor verified", and when I logged in with a backup code, I was not marked the same level of "secure".
> When I click the second link, I'm forced to reauthenticate.
Here, I am being asked my password.
Then get that page.