The consumer "wants" this in the same way they "want" ad breaks, sugar-swamped food or addictive phone apps: It's the most shitty version of a product that a sufficient part of the population is still willing to pay money for, likely because there are other advantages that just so make up for the shittyness (or in the case of addictiveness because the product just manages to hack the consumer's brain).
This is all about serving the lowest possible quality for the highest possible price, nothing about that has to do with "preferences".