Apple Business Connect
apple.com
apple.com
Cynical me assumes most “business oriented” apple features today are in prep for their ramp-up of ads across the OS. You couldn’t sell a Maps ad that pointed to (1)only a website and took you out of maps or (2) the default auto-generated page from yelp.
Right now Apple Maps pulls from Yelp which makes it almost a non starter for me. I hate Yelp as the data is inaccurate and hostile towards businesses.
Phone call just involves typing a verbal authentication code. Very simple.