Besides that, the polarization between management and 'the work floor' naturally leads the work floor to see someone who studied 'management' as the epitome of management, and thus as the epitome of 'the enemy'. Personally I believe the work-floor is right to be skeptical of the management style that is commonly taught. Because the style is not based on treating employees as humans but instead about extracting a much value from these human resources as possible.
* More productive
* Less likely to leave (which is expensive)
* More motivated to share cost saving ideas which can save companies millions of dollars annually.
Healthy companies can employ workers longer too.
A good manager doesn't need to know how to build the product. They need to understand their market, the company's strengths, make strategic decisions and create an inspiring culture.
That reminds me of a great quote and one of the most important takeaways (running the opposite direction) from The E-Myth Revisited.
"That Fatal Assumption is: if you understand the technical work of a business, you understand a business that does that technical work."
> They need to understand their market, the company's strengths, make strategic decisions and create an inspiring culture.
I'd say that's largely orthogonal to studying business. You need to understand why customers buy from you and what kind of value you are offering. An MBA isn't going to help or hurt on that dimension.
Similarly, studying business makes one aware of a wider range of issues and tools, and case studies allow learning lessons from others.
If an MBA doesn't help with those things, you should ask for your money back.