Your comment in this thread is the first time I've seen anyone mention that it was being worked on since... June 2021? This despite repeatedly raising the issue up until I was banned without explanation. I was never told, and still don't know, what disabling the refresh entails, the ban prevents me from discussing the matter further, and I was under the impression that no one was working on it. We have suffered a serious communication failure in this incident. That said, I am looking forward to your follow-up email and seeing this issue resolved in a timely and amicable manner.