This is the automotive analog to the removal of headphone jack on smartphones. Except I was never all that bothered with the removal. I've been using BT headphones almost exclusively before AirPods. I guess I'm not sure what my point is; maybe that even if it's objectively worse other factors dominate in consumer purchase decisions.
Thankfully, some automakers are beginning to dial back a bit on all-touch interfaces. I'm cautiously optimistic that within the decade most will find the right balance.