Personally, I found Ruby's symbols to be a source of bugs because they can easily get mixed up with strings. The article gives the example of dict[:employee_id]. But what happens if you serialize "dict" as JSON, then parse it again? The symbol :employee_id will be silently converted to "employee_id", which is treated as a different dict key from :employee_id. I found it was easy to lose track of whether a given dictionary is using the "keys are symbols" or the "keys are strings" convention, especially in larger codebases.