All my tunnels are still running great, for free. I could not be happier.
And that further underlines the need for a grace period, if this really is the best model cloudflare can come up with (presumably it is).
I think this particular instance is pretty cut and dry. If I understand correctly, they were just reselling cloudflare's services.
However, I DO think under that vague policy they should issue warnings for cases they seem inappropriate
In the blog post your claim that "small businesses cannot depend on huge providers like google or cloudflare" may or may not be right, but it's absolutely not evidenced by you not reading the TOS.
I suppose you're also right that there's no way to monitor whether you would be considered an image proxy. I would appreciate more clarity on that myself.
It's extremely clear in your case though. You said it yourself, "all my subdomains that operate as image proxies are banned."
I don't understand your position, you called your own servers image proxies. So how could you not know they were image proxies?
I sure hope your customers read this comment, they should know that you're likely to defraud them, since it's not "nice" of them to want you do what you agree to.
Do they? I'm looking at the docs related to proxy and CDN and I don't see anything.
Where? I've never seen it outside of the fine-print legalese.
There are probably exceptions, but even the most graphically heavy sites have a decent amount of HTML, CSS, and JS content. This is probably due to Google bot not appreciating excessive image use. Marketing folk typically listen very closely to whatever Google dictates.
- Read your terms of service, contractual responsibility and liability for all services. as a leader, youre authoritative and liable for shareholder and corporate risk.
- What you do after the fact is just as important --if not more-- than what you didnt do before. Channel this outrage into action, identify the problem, and countermeasure it to ensure future success.
- Risk is an isotope, do not concentrate it all into one single provider/platform/service or its criticality will prove a detriment to your business. You can mitigate it, accept it, or delegate it, but it cannot be ignored.
- if the product is for free, its likely the roles are reversed. re-evaluate your needs and understand whether youre a consumer, or a product and if this shift in roles aligns appropriately with risk and compliance in your industry. Do not assume the coffee is free.
This is incidentally true of (by)laws too, and it's part of the why behind the familiar adage that it's better to ask forgiveness than permission.
I think limits should be clearly defined. Especially for paying customers.
That's partially also the reason why the extremely large players like Google and Facebook have built their own sub-sea fibre lines. Utter madness.