All profits go into the neighborhoods we serve and our bylaws are based on the US Constitution. No investors or different class shares. Management term limits, workers vote for CEO and a cooperative ombudsman (termed) for representation during yearly plan/budget proposal.
The CEO proposes a yearly plan/budget to the collective of ombudsman representatives, which vote to approve or amend. The yearly plan includes all P&L numbers for previous years, open balance sheet, salaries, as well as hiring, growth, acquisition plans for the following year(s)
I'm leaving out a lot of details of course, but the overall gist is that: incentives are aligned across the co-op such that management is incentivized to care for their employees above all, and there is no pressure from investors to grow more quickly than our company can sustain. Basically will not pursue increased margins at any cost.
We will provide the best service at a price that ensures we can fully take care of our employees such that they have a great life and can provide amazing service because they have the time, and trust to care about how we serve each other and our residential communities everyday.