Step two is as many tries at the 2FA as you would like. The format is 0#####. It will take some time for sure, but you get to control the phone number as your prize
Alternatively, the 4-digit pin is the security for their support line. You can obtain that without guessing the 2FA. Social engineering takes care of the rest.
It should be doable to find some big fish to take this on, especially since everyone is vulnerable to SIM swaps assuming every other Canadian phone company has such lax security.
I'm the only reason the 2FA is there. That change was the only change they would commit to. A few days ago is the first time since that I've logged into my account.
I'm planning to contact the Competition Bureau tomorrow with the information. They are currently looking at Freedom's viability under a significantly less powerful company than Shaw Communications Inc.
Call yourself an anonymous Russian hacker and that might get their attention.
10 guess every 10 minutes with an expectation that after 5000 guesses you'll have a correct guess is 3.4 days (500*10 minutes).
As a comparison, banks' 2FA will get disabled after too many resets.