I am not under the impression that is what happened here. It sounds like a DRM sucks period rant that someone uses Google as a scapegoat and encourages like-minded Google haters to air their grievances about wanting to quit Google.
Like I said, there are a lot of reasons to dislike Google but this post sounds like a misguided complaint. The issue likely could have been solved and maybe entirely be attributed to user error, but it didn't matter.