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Personally, just to be safe I have ceased to use many "big name" services, preferring for instance to have my mails locally, paying a service (not that much) with a hotline... My personal policy is: if I can't phone them, if I have no local registered office to contact in case of need, if I do not have my data locally in usable forms, that's means is not safe for me going with them.

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One of my personal rules for life is that wherever possible I avoid businesses which are big enough to have call centres, especially if those call centres are in another country. Obviously that's impossible for a lot of things, but I try. The small local ISP I use, for example, is totally worth the additional cost. I can call them, and there's no "press 6 for support, your call is important to us" nonsense. A couple of rings, and I'm stright through to an expert who has the knowledge and authority to fix my problem right away.

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