Meta refuses to give me access to- or delete my Instagram account.
A few years back I changed the e-mail to a fake e-mail. I accidentally typo’d my mobile phone number due to which it now resolves with a Philippines prefix. This prevents me from verifying their ‘looks like you’re trying to do a suspicious log-in’
They won’t give access or delete my account despite:
- me knowing the current password
- providing old passwords
- indicating to them the old e-mail address to my account
- verifying that I have access to that e-mail account
- verifying that I own the ‘old’ phone number to the account with a phone bill (!)
- indicating I am willing to provide a scanned ID
- indicating two friend on my ‘following’ list that would be willing to verify its me trying to access the account
At this point I have pretty much done 5-factor authentication and they still won’t accede.
Thankfully I am an EU citizen and the data commissions are currently extremely trigger happy with GDPR fines, so my hope is this forced them to resolve it, or make it cost them tens to hundreds of millions for not doing so.
Fuck you and your scummy illegal practices, Meta :)