This is closer to not being able to fill up a tank due to weather.
The difference is gasoline hasn't had this problem in decades. The conversion to fuel injection has eliminated the problem of frozen gas lines. Those still using unpressurized fuel lines have additives that again have been around for decades.
So yes it's news to many people that batteries have difficultly in subzero temperatures. There's almost no user workarounds available besides warming up the batteries.
EVs have air condition just for the batteries nowadays though - so they should be at ideal temperature regardless of outside conditions. My guess is in this case the heating on his car failed
Elon posted that this wasn't possible, and it clearly is.
As with any lithium based battery.
That is continually the issue with Telsa: not necessarily the failure of the car or FSD or whatnot, but the failure when success was oversold to the point of embellishment.