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This doesn't surprise me. One thing I know about Windows is you can't rely on it when you need it.

So in the middle of an outage yesterday, the Windows 10 start menu stopped working. You can open it but when you click on stuff nothing happens. Reboot doesn't fix it. Fortunately I had cmd pinned to the taskbar so I am literally starting programs from that.

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FYI, this is frequently caused by an Explorer shell extension. I'd look at if you have any of those installed.

Unfortunately a lot of random utilities will add them, even old stuff that might not work right anymore.

Any why? Because lots of app developers seem to think that you'll want to quickly open anything with their app via a right-click popout...

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