Comcast Xfinity accounts hacked in widespread 2FA bypass attacks
bleepingcomputer.com
bleepingcomputer.com
If you don't have the client-side TLS certificate, then you cannot log into the account. The account holder should take responsibility in adding more devices with their own private key/client-side TLS cert associated with the account in case they lose access to one of their devices.
SMS, email, and OTP based 2FA offer a false sense of security at best.