Storytime! I used 750 word a lot about 10 years ago and then they lost all of my data somehow, it was my journal and I had used it to process some deep trauma. Losing it made me lose all faith in SaaS as a concept and since that moment I haven't kept anything important anywhere where I don't have access to the bits directly. It's probably kinda like self driving, maybe in reality data loss is really rare, but losing data when it wasn't your fault just feels so much worse. I imagine just like dying when your self driving car malfunctions, even if on average it kept you safer.