Hacker News Reader

Can you tell me about your experience with the CFPB. I just submitted a complaint against "Cardmember Services" who is the defacto disputing group on behalf of many banks. Cardmember Services does not seem to be acting in good faith which prompted my complaint.

View on HN

I have nothing but good things to say.

In my experience, just getting the CFPB involved generally lit a fire under the ass of whichever company I had been dealing with. At the very least it will escalate your problem to a tier of support where a single person will be responsible for deeply understanding the issue, and ensuring that they get into compliance or respond ASAP.

Reply on news.ycombinator.com