In 1996 I helped administrated a group of MacOS boxen, all PowerPC. At that point in time only half the applications were running native PowerPC, and it was buggy as hell. If I recall, even parts of the OS were still running 68k emulated.
In an OS with no memory protection or even proper dynamic memory allocation, it was just a shitstorm. Could not run FileMaker and Netscape at the same time without dying all over the place. I was shocked, because a couple years earlier I remember finding the 68k Macs I used extremely stable, even with Multifinder, etc. Limited, but stable.
IMHO Apple was lost in the wilderness for most of the mid-90s and a big part of it was just having too many balls in the air.