The only monetary relationship I have with Google is a paid youtube sub.

I actively avoid getting involved in any business relationship with Google because of the mountain of evidence that it’s a bad idea. No Google suite. No Google cloud. No hardware.

Google is an advertising company. They make their money from advertising and the rest of the revenue is a pittance to them, so they have no incentive to provide any support or empathy.

Avoid doing non-advertising business with Google at all costs.