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It is a bad sign when you have to say "Think about it". It's like when someones says "Get it? <repeats punch line>. Get it?" after an unfunny joke. Maybe if you added some real-world examples of what you're trying to convey that would help it feel more concrete.

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In this case "think about it" is appropriate because too few people take time to "think about" their customer's customers.

Jim's point is that too many vendor focus on what they do not what their customer's really want. This post is not meant to be a book or a seminar lesson. Just a brief thought stimulator. The message is clear as is. No examples are needed (IMHO).

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