(1) No, but not surprised, (2) don't have a phone, (3) I don't like it, that's why I don't have a phone.
Some of our bank accounts require using an Android (or iPhone) app, for example. Messengers like Signal don't work w/o a smartphone. COVID-related apps for traveling. I could continue.
Genuinely curious.
Choosing your bank according to the provision of acceptable services.
> messengers
You just need an OS somewhere (not necessarily a smartphone)
> travelling
Cannot really help: if some administration requested a smartphone, I would either try to avoid it or buy some provisional, temporary thing.