Partly I'm sharing war stories because that's a fun thing to do, I'm not being entirely serious. Partly it's that you said that wasn't your experience of reality, so I broke off a little piece of mine and offered it to you. I'd suggest we're both generalizing, and as long as it's not taken too seriously, that's fine; it's how shop talk works.

I don't know the nature of the applications you've been working on those last 10 years, but it was more or less the main database for a high bandwidth, low latency service I was working on, also using Elasticache.

Problem spaces vary. If you're using it as a cache with modest load and consistency requirements, maybe you never need to understand it. But those sorts of requirements often creep & change out from under you.

So if you're saying, Elasticache did a good job of abstracting Redis, sure, I agree. If you're saying, there is no additional cognitive load to adopting a new service in your data path, because you don't even need to understand it - that puts a shiver up my spine, and makes me hear Pagerduty alerts in my head.