"Improved" is an interesting term. How much improvement can you make to climate control buttons? Their function in most vehicles has not changed in 30 years and are largely the same aside from styling.
I feel like we just had this conversation two days ago, with the Amazon driver that has to use a touchscreen to open the cargo door in his new EV delivery van. Another ridiculous design courtesy of SV. Maybe the Juicero engineers found a new life at the EV manufacturers.
Touch screens in cars are shit. Not only is there no tactile feedback but you can't place your finger on a button before pressing it like you can a physical button. To touchscreens a touch is a press so you better hope you touched the screen in the right place and your finger didn't move around because of a bump in the road.
Fast forward to now, even Android phones have lost all physical buttons for home/back/menu and now it is all just touch screens. This approach allowed changing button-controlled interface to gesture-controlled.
So touch screens might be shit, you just don't need to touch them while driving.
For the same reason, the US Navy announced it was moving away from touchscreen controls. When actions need to be taken quickly, muscle memory and tactile feedback are preferred.
https://news.usni.org/2019/08/09/navy-reverting-ddgs-back-to...
As I said, if we're talking about advanced cars, touch panels are more versatile, better suited for future updates, and all important functions should understand voice commands anyway.
Several things to unpack:
1. Dialing a phone while driving was no better with phones with physical buttons than with an iPhone. When the iPhone was released there were few truly hands free calling systems in cars, many jurisdictions have laws against phone use in cars. This is a moot point.
2. Touchscreens on phones before the iPhone were shit. The UIs were primarily designed for a stylus. In the rare situation UI elements were even big enough to hit with a fingertip the resistive screens sucked and wouldn't properly register a touch. Physical buttons were necessary because the screens and UIs were not designed for touch. The iPhone changed that calculus.
> So touch screens might be shit, you just don't need to touch them while driving.
Except for functions like the defroster on Teslas which requires navigating nested menus on the touchscreen to activate. So you definitely need to use the touchscreen while driving if all the physical controls have been replaced by a touchscreen.
This is absurd. I could not only dial, but also answer to calls and write whole messages on keyboard phones without ever looking at the device. They were tactile and the home key (number 5) was easily located by rubbing the thumb against the keys.
With an iPhone, the simplest of these tasks, taking a call, still requires me to look at the screen and aim for the right place where the button is.
Otherwise I agree with your points.
You're not wrong that a tactile keypad was superior for dialing without looking. Touchscreens were a major step back for anyone practiced at blind dialing/texting.
[0] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2951952/#!po=25...
Controls that change location or behavior from one day to the next, are absolutely horrendous.